At Blue Copper IT, we take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have. We've written it in plain language — no legalese required.

1. Information We Collect

We collect information in a few different ways:

Contact information — When you fill out a form on our website, we collect the details you provide, such as your name, email address, phone number, and company name.
Usage data — We automatically collect basic information about how you interact with our website, including pages visited, time spent on pages, and the type of device or browser you're using.
Cookies — Our site uses cookies to help it function properly and to understand how visitors use the site. See the Cookies section below for more detail.

We do not collect sensitive personal information such as payment card numbers, Social Security numbers, or health data through this website.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the IT services you've requested
Send you information you've asked for, such as quotes or follow-up details
Improve our website and better understand what our visitors find useful
Send occasional communications about our services, if you've opted in — you can unsubscribe at any time
Comply with legal obligations

We do not sell your personal information to third parties, period.

3. Cookies and Tracking

Cookies are small text files stored on your device when you visit a website. We use them for the following purposes:

Essential cookies — These are required for the website to function. They can't be disabled.
Analytics cookies — We use basic analytics to understand traffic patterns on our site (for example, which pages are most visited). This data is aggregated and not tied to individual identities.
Marketing cookies — We may use optional marketing cookies to understand the effectiveness of any advertising campaigns. These are only set if you've given consent.

Most browsers let you control cookies through their settings. You can also use browser extensions or opt-out tools provided by analytics services to limit tracking.

4. Third-Party Services

We use a small number of trusted third-party services to run this website:

Netlify — Our website is hosted on Netlify. Your IP address and basic request data pass through their servers as part of normal web hosting.
Analytics providers — We use a web analytics tool to understand site traffic. Data collected is aggregated and anonymized where possible.
Form processing — Contact form submissions may be processed through a third-party service before being delivered to us.

Each of these providers has their own privacy practices. We choose providers that take privacy seriously, but we encourage you to review their policies if you have questions.

5. Data Security

We take reasonable steps to protect the information you share with us. This includes using HTTPS encryption on our website, limiting access to contact data to team members who need it, and regularly reviewing our practices.

No method of transmitting or storing data online is 100% secure. While we work hard to protect your information, we can't guarantee absolute security. If you have concerns about a specific piece of sensitive information, please contact us directly.

6. Your Rights

You have the right to:

Access — Request a copy of the personal information we hold about you
Correction — Ask us to update or correct inaccurate information
Deletion — Request that we delete your personal information, subject to any legal obligations we may have to retain it
Opt out of communications — Unsubscribe from any marketing emails at any time using the unsubscribe link in those emails

To exercise any of these rights, email us at info@bluecopperit.com. We'll respond within a reasonable timeframe.

7. Changes to This Policy

We may update this Privacy Policy from time to time as our practices evolve or as required by law. When we make changes, we'll update the "Last updated" date at the top of this page. We encourage you to check back occasionally if you want to stay up to date.

Continued use of our website after changes are posted means you accept the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

Email: info@bluecopperit.com
Company: Blue Copper IT